Feedback & Reviews

We are a small family breeder out of Pittsburgh Pennsylvania, so of course upon moving to Arizona it was imperative to not only find a Vet, but one who mimics what we were used to back home. We breed French bulldogs and our company FrenchKissFrenchiez is built on the love, patience and quality time  we put into each and every one of our dogs. So you can't just go with any Veterinarian. Our slogan … + read more

We are a small family breeder out of Pittsburgh Pennsylvania, so of course upon moving to Arizona it was imperative to not only find a Vet, but one who mimics what we were used to back home. We breed French bulldogs and our company FrenchKissFrenchiez is built on the love, patience and quality time  we put into each and every one of our dogs. So you can't just go with any Veterinarian. Our slogan is that we don't breed pets we produce family members and that's exactly how Dr. Van Lom  treated us ... like family!!! Breeding French bulldogs requires that you trust your surgeon because it really is our pups lives  in their hands and Dr Van Lom is nothing short of Extraordinary. She made us feel welcomed, she provided her personal number in which I had to utilize many times before my Girl Nina was due and she answered every call. As you know a C-section is not about a date it's about a window and Dr Van Lom showed up to take care of us when she wasn't even on the clock. I' am not writing this to Boost Egos ... im writing this because if you want the very best, choose Ironwood animal hospital with Dr. Van Lom and her team. We did and will continue to do so!! Thank you guys for the successful experience in helping deliver this amazing litter and a very special thank you to Dr. Van Lom for treating us like family.  See you on the next one. - read less

I will not be bringing my dogs back to Ironwood Animsl Hospital. They tried tagging me with a bill for a service never provided.  I have never left their facility without paying for services rendered that day.  I can't  trust facilities with my pets when they clearly are not honest with their billing practices. There are other veterinary  facilities in the area that I will be choosing from going f… + read more

I will not be bringing my dogs back to Ironwood Animsl Hospital. They tried tagging me with a bill for a service never provided.  I have never left their facility without paying for services rendered that day.  I can't  trust facilities with my pets when they clearly are not honest with their billing practices. There are other veterinary  facilities in the area that I will be choosing from going forward. - read less

I have been taking my dogs their for 5 years and never had any problems and in fact have recommended them to people. On March 7th of this year I took my 3 dogs in for a routine visit and shots which they all received with an additional nail trim, which cost me about $400 when it was all said and done. A routine visit includes the vet looking at the teeth, ears, eyes and listening to the heart. I c… + read more

I have been taking my dogs their for 5 years and never had any problems and in fact have recommended them to people. On March 7th of this year I took my 3 dogs in for a routine visit and shots which they all received with an additional nail trim, which cost me about $400 when it was all said and done. A routine visit includes the vet looking at the teeth, ears, eyes and listening to the heart. I called a 2 days later because my one dog was scratching his ears and need ear medicine and why she didn't see that his ears were infected was beyond me except the reply I got was you never said anything about the ears so we didn't check them. REALLY!!! So they had me schedule an appt. To see him which was at 12, exactly 1 week from the first appt. When I got in it look like they were running behind from all the people that was there so I asked what is wait time was. The receptionist said 30 mins. so I didn't think that was too bad. I get into a room in 25 mins. and sat their for 40 mins. before a Vet came in and then waited another 20 mins for meds and check out. She checked his ears and said that they were infected and would be back with an estimate for his treatment and meds. They charged me $47 for an exam which he had a week ago and it should have been looked at and would have been detected at his routine visit! I had been their at the Vets for almost 11/2 hours from start to finish and had a bill of $150! I would not recommend them anymore! - read less

I brought my cat in that had lost half his body weight. He was having diarrhea and throwing up. Dr Funk did blood and urine tests and says everything is normal and sends me on my way. A few weeks later no improvement so tried my 3rd vet in the area. Queen Creek Vet discovered he has inflammatory bowel disease. He needs a steroid injection monthly and I can only hope he recovers his weight and… + read more

I brought my cat in that had lost half his body weight. He was having diarrhea and throwing up. Dr Funk did blood and urine tests and says everything is normal and sends me on my way. A few weeks later no improvement so tried my 3rd vet in the area. Queen Creek Vet discovered he has inflammatory bowel disease. He needs a steroid injection monthly and I can only hope he recovers his weight and health. I feel ripped off from Ironwood. - read less

We took are dog in on Monday for a very bad tooth that was infected.  She was bleeding from her mouth and was in pain. They had a young doctor there in the place of Dr. Funk and we were not pleased with him.  His idea of checking her out started with him sitting on the floor, lifting up her lip and then telling us that she needed blood tests to see what was going on.  We said ok, as what else coul… + read more

We took are dog in on Monday for a very bad tooth that was infected.  She was bleeding from her mouth and was in pain. They had a young doctor there in the place of Dr. Funk and we were not pleased with him.  His idea of checking her out started with him sitting on the floor, lifting up her lip and then telling us that she needed blood tests to see what was going on.  We said ok, as what else could we say. There prices are out of control!!  They must have a 500% markup. He wanted us to take her to there Emergency clinic in Gilbert for around $2200 for further testing.  Were on a fixed income, so that wasn't going to happen.  She got really bad by the next morning, so we took her back in to have her put down.  I have to wonder if he had given her some vitamin K to thicken her blood, if she would still be with us.  All the others working there were great, but I think we will look for another clinic that is NOT run by a corporation and so money hungry. - read less

The staff is very friendly that is the one good thing I can say. However, they are very unprofessional when handling procedures. We took my son's dog in because she was very sick. We had to have her put to sleep and because of this chose to have her cremated, my son was devastated. I was told it would be a few weeks to get her ashes back. I waited for several weeks and never received a phone call… + read more

The staff is very friendly that is the one good thing I can say. However, they are very unprofessional when handling procedures. We took my son's dog in because she was very sick. We had to have her put to sleep and because of this chose to have her cremated, my son was devastated. I was told it would be a few weeks to get her ashes back. I waited for several weeks and never received a phone call to come to get her ashes. So I called and they told me when I signed the paperwork I signed to not get her ashes back. Which is funny because that was never explained to me or my son that, that was what I had signed. My son had also asked several times with the nurse in the room about when we would get her ashes back and as we left I asked the nurse myself how long it would be and she had said a few weeks. I now need to explain to my son that we won't get her ash back. I think it should be their protocol to verify that I was truly signing for something like that and if it is, then they failed!!! I am not the only one that had a problem with their cremated pet during the same time frame. - read less

The staff is very friendly, but unfortunately we took my son's dog in because she was very sick. We had to have her put to sleep and because of this choose to have her cremated, my son was devastated. I was told it would be a few weeks to get her ashes back. I waited several weeks and never received a phone call to come get her ashes. So I called and they told me when I signed the paperwork I sig… + read more

The staff is very friendly, but unfortunately we took my son's dog in because she was very sick. We had to have her put to sleep and because of this choose to have her cremated, my son was devastated. I was told it would be a few weeks to get her ashes back. I waited several weeks and never received a phone call to come get her ashes. So I called and they told me when I signed the paperwork I signed to not get her ashes back. Which is funny because that was never explained to me or my son that, that was what I had signed. My son had also asked several time with the nurse in the room about when we would get her ashes back and as we left I asked the nurse myself how long it would be and she had said a few weeks. I now need to explain to my son that we wont get her ash back. - read less

Very pleased because the pricing is incredibly fair. Went to an emergency center in Gilbert & spent $300+ on having our dog looked at & essentially nothing else. Came to Ironwood Animal Hospital and not only got treatment, but spent 1/3-1/2 the cost! To me it’s not even as much about the cost as it is about the fairness of the charges. Ironwood Animal Hospital is extremely fair. We have not used … + read more

Very pleased because the pricing is incredibly fair. Went to an emergency center in Gilbert & spent $300+ on having our dog looked at & essentially nothing else. Came to Ironwood Animal Hospital and not only got treatment, but spent 1/3-1/2 the cost! To me it’s not even as much about the cost as it is about the fairness of the charges. Ironwood Animal Hospital is extremely fair. We have not used other vet hospitals for emergencies since our discovery of Ironwood. - read less

To start off I loved this animal hospital! Staff was super friendly and kind to me and my pet made sure he was taken care of and they called a day later to check up on him! Unfortunately he had an emergency and got him in right away dr. McKinney was super sweet and gentle with him! He passed that day and let me stay with him as long as I needed to! A week later I got his ashes. Prices are great an… + read more

To start off I loved this animal hospital! Staff was super friendly and kind to me and my pet made sure he was taken care of and they called a day later to check up on him! Unfortunately he had an emergency and got him in right away dr. McKinney was super sweet and gentle with him! He passed that day and let me stay with him as long as I needed to! A week later I got his ashes. Prices are great and affordable! Thank you to all the staff who helped me out during the difficult times I was there! ♥️ - read less

Horrible experience. I brought my dog here on December 13th with hope that she would be okay. Unfortunately, we had to ppl her down. The employees were very nice during the process. We filled out our paperwork stating that we wanted her ashes back and for her to be cremated INDIVIDUALLY. We have been trying to get her ashes back for over a month now. We called today and were told that they had a "… + read more

Horrible experience. I brought my dog here on December 13th with hope that she would be okay. Unfortunately, we had to ppl her down. The employees were very nice during the process. We filled out our paperwork stating that we wanted her ashes back and for her to be cremated INDIVIDUALLY. We have been trying to get her ashes back for over a month now. We called today and were told that they had a "mix up" with the paperwork and that she was cremated with other dogs. THIRTEEN other dogs. This is so unprofessional and absolutely heartbreaking. My dog was my best friend for almost sixteen years and ironwood animal hospital had to ruin something so simple for my family and I. My entire family is devastated. I will NEVER go here again. If I could give this review no stars, I would. - read less

I wish there was an option for zero stars. This place is horrible & unprofessional. We had to put our dog down and decided to have her individually cremated and have a paw print made as well. We were told it would take 2 weeks. We called 3 weeks later and they still had not cremated her. After waiting a month & a half we called again to find out that our dog was cremated with THIRTEEN other dogs. … + read more

I wish there was an option for zero stars. This place is horrible & unprofessional. We had to put our dog down and decided to have her individually cremated and have a paw print made as well. We were told it would take 2 weeks. We called 3 weeks later and they still had not cremated her. After waiting a month & a half we called again to find out that our dog was cremated with THIRTEEN other dogs. They told us that they would hold ashes for us, but it probably would not be our dog. Explain to me why I would pay that much money just to get a different dogs ashes? The day we had to put her down & made the decision to have her cremated, we asked them multiple times to make sure it was individual and to not put her in with a group. They promised us they would take care of her. We’re completely devastated. This place is unprofessional, careless, etc. DO NOT TAKE YOUR ANIMALS HERE. - read less