Feedback & Reviews

Because of the bad reviews of this place we decided to go to San Tan Animal Hospital where they have a 5 star rating even though we never had any problems at all the few times we came here. I will say that San Tan seemed to be better organized with billing, description of treatment, animal name & findings on receipts etc. but all we had to do is ask for better track of records & receipts & Ironwoo… + read more

Because of the bad reviews of this place we decided to go to San Tan Animal Hospital where they have a 5 star rating even though we never had any problems at all the few times we came here. I will say that San Tan seemed to be better organized with billing, description of treatment, animal name & findings on receipts etc. but all we had to do is ask for better track of records & receipts & Ironwood kindly obliged. I do get annoyed with the front desk service at times where on more than a few ocassions I have been put on hold only to be asked if it's okay to receive a call back & no one ever calls back, but other than that they're always friendly & kind when we come here. We started bringing our puppies & dogs here again since last year & we don't really miss San Tan Animal Hospital at all, this place is closer to us, simple. - read less

My 15 year-old cat had just passed away in my arms the night prior. I was rather upset with his passing as you can imagine. .The lady at the Animal Hospital had a very kind demeanor which helped console me. Her name is Sia. I really appreciated her kind efforts. She was genuine. I felt much better after talking and making the necessary arrangements with her, Sia. . I was able to carry on with my … + read more

My 15 year-old cat had just passed away in my arms the night prior. I was rather upset with his passing as you can imagine. .The lady at the Animal Hospital had a very kind demeanor which helped console me. Her name is Sia. I really appreciated her kind efforts. She was genuine. I felt much better after talking and making the necessary arrangements with her, Sia. . I was able to carry on with my day, thanks to Sia. Thank heavens your facility is located so close to where I live at Encanterra! - read less

We have been using Ironwood for 6 years. They are a very caring and loving vet. Since we have been going there we have had to put 2 of our senior cats down. They were very passionate and helpful during these difficult times. The last one was last Saturday. They explained how things would go and she told us everything she was doing and did it very slow. Our Baby Girl went very peacefully as we … + read more

We have been using Ironwood for 6 years. They are a very caring and loving vet. Since we have been going there we have had to put 2 of our senior cats down. They were very passionate and helpful during these difficult times. The last one was last Saturday. They explained how things would go and she told us everything she was doing and did it very slow. Our Baby Girl went very peacefully as we were petting her and talking to her. I highly recommend this Vet.They also have a payment plan to help - read less

After trying to get an appointment for my dog with my regular vet, with no luck. I called Ironwood, they saw her the next day. I was very grateful to them. She had pancreatitis, they kept her for awhile but I didn't care because I knew she was in good hands. They kept me in the loop the whole time I was waiting (outside,due to Covid). She was feeling better by the time we got home. There were als… + read more

After trying to get an appointment for my dog with my regular vet, with no luck. I called Ironwood, they saw her the next day. I was very grateful to them. She had pancreatitis, they kept her for awhile but I didn't care because I knew she was in good hands. They kept me in the loop the whole time I was waiting (outside,due to Covid). She was feeling better by the time we got home. There were also many follow up calls to see how she is. They answered all my crazy questions, I'm an anxious pet owner!! They were all extremely compassionate. I just wish they weren't 25 minutes away from me. They really are the best!! - read less